Returns & Cancellations

We currently do not accept returns due to the ongoing covid-19 pandemic. However, if a product is defective please contact us at customerservice@plugcosmeticsco.com providing your confirmation number and proof that there was a defect on your order within 48 hours of receiving your delivered products. Requests will be considered but not guaranteed for refund/exchange.

Can I cancel my order? Unfortunately we are not able to cancel an order once it has been placed.